Last Updated: September 13, 2026

Welcome to Soulita. These Terms of Service (“Terms”) govern your use of the Soulita website, online store, products, services, and related content.

By accessing or using our website or purchasing from Soulita, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us permission to allow any minor dependents to use this site.

You may not use our products or website for any unlawful or unauthorized purpose, including violating applicable laws or regulations.

You agree not to transmit any harmful code, viruses, or other destructive material.

A breach or violation of any of these Terms may result in termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by applicable law.

You understand that information you provide to us, excluding payment information, may be transferred through various networks and may be subject to changes necessary to conform to technical requirements.

Payment information is encrypted during transmission through applicable payment-processing systems.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, services, or content without our express written permission.

3. ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and current. However, information may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, including after an order has been submitted.

We are not obligated to update, amend, or clarify information on the website except as required by law.

4. MODIFICATIONS TO SERVICES AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify, discontinue, or temporarily suspend products or services at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of our services or products, except where prohibited by applicable law.

5. PRODUCTS AND PRODUCT AVAILABILITY

Soulita products are made in small batches.

We make reasonable efforts to display product colors, textures, ingredients, sizes, and other details accurately. However, actual colors, textures, or appearances may vary depending on your device, screen settings, natural ingredients, and product batch.

Because our products may contain naturally derived ingredients, slight variations between batches may occur.

We reserve the right to limit quantities, discontinue products, or change product formulations when appropriate.

Certain products may be available exclusively online and may have limited quantities.

6. SKINCARE, FDA, AND PRODUCT CLAIMS DISCLAIMER

Soulita products are cosmetic and personal-care products and are not FDA-approved. Soulita does not represent that its products have been approved or endorsed by the U.S. Food and Drug Administration (FDA).

The FDA does not generally approve cosmetic products before they are marketed. Soulita does not represent that any of its cosmetic products have received FDA approval or endorsement.

When terms such as “organic,” “natural,” “vegan,” or similar descriptions are used in connection with our products or ingredients, they describe the ingredients, formulation, sourcing, or product characteristics as applicable. These terms do not mean that the finished product is FDA-approved or FDA-endorsed.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Any statements about ingredients, skincare, wellness, or self-care are provided for general informational and educational purposes and are not medical advice.

Individual results may vary.

Always follow the directions provided with each product and review the ingredients before use.

7. PATCH TESTING AND ALLERGIES

Although we carefully formulate our products, individual reactions can occur.

We recommend performing a patch test before using a new skincare product, particularly if you have sensitive skin or known allergies.

Discontinue use immediately if irritation, redness, swelling, itching, burning, or another adverse reaction occurs.

If a serious reaction occurs, seek appropriate medical attention.

By purchasing and using Soulita products, you acknowledge that you are responsible for reviewing the product ingredients and determining whether the product is appropriate for your individual needs.

8. NO MEDICAL ADVICE

Nothing on the Soulita website or in our communications should be considered medical advice, diagnosis, treatment, or a substitute for professional medical care.

Statements regarding ingredients, skincare, wellness, or self-care are intended for general educational purposes.

9. ORDERS, BILLING, AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order when permitted by law.

We may limit or cancel quantities purchased per person, household, or order.

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided when the order was placed.

You agree to provide accurate, complete, and current purchase and account information.

You agree to promptly update your information, including your email address and payment information, so we can complete your transactions and contact you when necessary.

10. SHIPPING, RETURNS, AND REFUNDS

Orders are processed according to Soulita's current shipping and return policies.

Processing and shipping times may vary depending on order volume, destination, carrier delays, holidays, weather, and other circumstances outside our control.

Any applicable shipping, return, exchange, cancellation, or refund requirements are governed by the policies displayed on our website at the time of purchase.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer-protection laws.

11. THIRD-PARTY TOOLS AND SERVICES

We may provide access to third-party tools or services that we do not monitor, control, or directly operate.

These may include payment processing, analytics, advertising, email marketing, shipping, website functionality, customer service, and other technology services.

You acknowledge that access to third-party tools is provided on an “as available” basis and may be subject to the third party's own terms and policies.

Your use of third-party services may be governed by the applicable provider's terms and privacy policy.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, products, services, or policies of third-party websites.

We are not responsible for any loss, damage, or other consequences resulting from your use of third-party websites or services.

Please review the applicable third party's terms and privacy policy before providing personal information or completing a transaction.

13. CUSTOMER REVIEWS, COMMENTS, AND SUBMISSIONS

If you submit reviews, comments, photographs, testimonials, suggestions, ideas, or other materials to Soulita, you agree that the submission is your own or that you have the necessary rights and permissions to provide it.

By submitting content, you grant Soulita a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, modify, and distribute the content for business, marketing, promotional, or informational purposes, subject to applicable law.

We may remove content that we believe is unlawful, offensive, misleading, defamatory, inappropriate, or otherwise violates these Terms.

You remain responsible for the content you submit.

14. INTELLECTUAL PROPERTY

All content on the Soulita website, including but not limited to logos, branding, product names, photographs, graphics, written content, designs, videos, and other materials, is owned by or licensed to Soulita unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit Soulita's intellectual property without prior written permission.

The Soulita name, branding, logos, and related marks may not be used without authorization.

15. PROHIBITED USES

You are prohibited from using the website or its content:

• For any unlawful purpose

• To solicit others to perform unlawful acts

• To violate applicable laws or regulations

• To infringe upon or violate intellectual-property rights

• To harass, abuse, insult, harm, defame, or discriminate against others

• To submit false or misleading information

• To upload or transmit malicious code or viruses

• To collect or track the personal information of others without authorization

• To interfere with or circumvent security features

• To engage in fraudulent or abusive activity

• To reproduce, duplicate, resell, or exploit any portion of the website or services without authorization

We reserve the right to terminate access for prohibited conduct.

16. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Soulita website, services, and products are provided on an “as is” and “as available” basis.

Soulita does not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.

We do not guarantee that products will produce a particular result for every individual.

Nothing in these Terms excludes or limits warranties or consumer rights that cannot legally be excluded or limited.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Soulita and its owners, employees, contractors, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

This limitation does not apply where liability cannot legally be excluded or limited.

18. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Soulita and its owners, employees, contractors, affiliates, service providers, and representatives from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms or your unlawful use of our website or services.

19. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable portion will be treated as severed from these Terms.

The remaining provisions will remain in full force and effect.

20. TERMINATION

These Terms remain effective unless terminated by either you or Soulita.

We may suspend or terminate your access to our website or services if we believe you have violated these Terms or applicable law.

Any provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, and governing law.

21. ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted on the website, constitute the entire agreement between you and Soulita concerning your use of our website and services.

If any provision conflicts with applicable law, the applicable law will control to the extent required.

22. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of Rhode Island, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.

Any dispute that cannot otherwise be resolved will be handled in a court of competent jurisdiction, subject to any rights or requirements provided by applicable law.

23. CHANGES TO THESE TERMS

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

24. CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Soulita
Email: hello@soulita.com